Communicate By Design eLearning Course
Communicate By Design eLearning Course

Communicate By Design eLearning Course

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Dealing with employees that aren’t meeting expectations is a common and challenge you face as a leader.

And if you’re like most leaders, you avoid dealing with it because you:

  • Are uncomfortable with confrontation
  • Don’t know what words to use
  • Are too busy with other priorities

When you do address these concerns with employees, you run the risk of undermining your effectiveness by communicating in a way that is:

  • Harsh
  • Aggressive
  • Overly critical

This self-paced on-demand course and accompanying workbook equips you with a proven six-step process for coaching employees for improvement in areas where they may be underperforming or not meeting behavioral expectations.

The course includes a downloadable participant guide, interactive activities and final exams.

Upon completion of this course, you will:

  • Have increased confidence and competence to coach for improvement.
  • Avoid common pitfalls that limit your ability to coach effectively.
  • Know what to do if the conversation gets derailed or takes a negative turn.
  • Create conditions for positive conversations and relationships with employees.


  • One full year of access to the on-demand, self-paced eLearning course.
  • Pause, rewind and re-watch at your convenience
  • Practical tools you can use immediately at work and in your personal life.
  • Interactive activities and a final quiz to aid in and measure retention.
  • Free downloadable participant guide ($65 value)